Discoveryplus customer service11/13/2023 Ads that are being shown repeatedly upto 4 times in a row. The US and Canada pay full price for Ad free, discrimination against the UK. Customer Service passes the buck to my hard wear, even though I have tried this at 3 different addresses. Hopefully Discovery Plus can improve! Amazon Prime was terrible covering the US Open their first go at it. The Lag in your service, no its nothing to do with my fibre Im getting 2000mbps to my home. The delivery of the phone app matches seems better. Lots of head scratching to get there though! Before this, using the TV app, I too missed the end of matches, clicked to watch a match to find it was another match. So, I'm now feeling a bit more positive about Discovery Plus' grandslam tennis coverage than before. Wish that was made clear somewhere! It's fiddly using the remote to input the names though. I also realised the Amazon Prime/Discovery Plus coverage on my smart TV does let you search for the name of the player or players and all the matches they've played will come up! You have to know this or you can't find them. I do not know why I only have problems with Discovery Plus wifi fed Chromecasting! Other streaming services are fine. At last quicker load and no interruptions at all ever! It's been several days now and it worked flawlessly all day. It connects the wired LAN internet from your router to the Chromecast instead of Wifi. At last stutter free! After a day or so of this, I started getting a blank screen and refresh swirly interrupting the matches really quite often! Still no problems on the other streaming services?!! I remembered have a Chromecast LAN connection / power supply and tried it. Perfect pictures! Remembering I had a second Chromecast unit in a bedroom, I got that down to try. Discovery Plus' info says Chromecast 2 and 3 are compatible! I have no problem with Netflix, Amazon prime, BBC iPlayer, TennisTV phone apps and casting. The phone app allows you to look at the past day and weeks even and scroll through (right swipe) to see each courts matches! Really very good! I was able to watch live matches no problem but all the on-demand matches, without fail stuttered, both picture and sound! No loading swirly, just micro irritating constant stuttering. Instead of tv app, it's phone app and Chromecasting to get it on the big screen. Hearing the ads for Discovery Plus on-demand coverage of every match, I subscribed directly to the service via their own phone app. It was not obviously where all the matches were! Fine if you want to watch the main feed (Eurosport 1 and 2), but if you want to follow a lower ranked player or see a tasty match up on an outside court, they are not shown in the menus. This is though my smart TV app or Amazon Prime Android app. I found the coverage of the Australian Open via Discovery Plus on Amazon Prime rather frustrating. This is an update to be previous reviews. Search and Chromecasting problems - good on-demand coverage via phone app though
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